Privacy Policy
Who we are
Citotech Integrated Services (“Citotech”, “we”, “our”, or “us”) provides steel detailing, shop drawings, drafting services, modelling, and related construction documentation services across New Zealand.
Our website address is:
We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.
Information we collect
We may collect personal information when you:
- Submit an enquiry through our website
- Request a quotation
- Contact us by phone, email, or online forms
- Subscribe to communications
- Apply for employment opportunities
- Interact with our website
The information we collect may include:
- Name
- Email address
- Phone number
- Company name
- Project details
- Documents and files submitted for quotation purposes
- Any other information you voluntarily provide
We may also automatically collect certain technical information including:
- IP address
- Browser type
- Device information
- Website usage data
- Pages visited and interaction behaviour
How we use your information
We use the information we collect to:
- Respond to enquiries
- Prepare quotations and proposals
- Deliver our steel detailing and drafting services
- Communicate regarding projects
- Improve our website and user experience
- Monitor website performance
- Comply with legal obligations
- Protect against fraud and security threats
We only collect information necessary for legitimate business purposes.
Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies help us:
- Understand website traffic and visitor behaviour
- Improve website performance
- Remember user preferences
- Monitor website analytics
You may disable cookies through your browser settings, however some website functionality may be affected.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who we share your data with
We do not sell, rent, or trade your personal information.
We may share information with trusted third party providers when necessary to:
- Operate our website
- Provide requested services
- Process communications
- Deliver technical support
- Meet legal obligations
These providers are required to maintain appropriate confidentiality and security measures.
Data security
We take reasonable precautions to protect personal information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Modification
While we implement security measures, no internet transmission or electronic storage method can be guaranteed completely secure.
Your rights under the Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you (Information Privacy Principle 6)
- Request correction of any information that is inaccurate, incomplete, or misleading (Information Privacy Principle 7)
- Ask us to remove your personal information where there is no lawful reason for us to continue holding it
Requests may be submitted using the contact details below. We will respond within 20 working days as required by the Privacy Act 2020.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at privacy.org.nz.
Where your data is stored
Your data may be stored on servers located outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with the Privacy Act 2020.
Visitor comments may be checked through an automated spam detection service.
Changes to this policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page and become effective immediately upon publication.
Contact us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Citotech Integrated Services
Website:
Email:
